Effective: 29 August 2026 · Last updated: 29 August 2026
1. Scope
This Cancellation Policy covers paid enrolments on DPOcertifications.org. Purchases are one-time digital enrolments (not auto-renewing subscriptions) unless an enterprise contract states otherwise.
2. Cancellation before access is used (duration)
You may cancel a paid enrolment within twenty-four (24) hours of payment if you have not started any lesson in that programme. Cancellation in this window is treated as a refund request under our Return & Refund Policy.
3. Cancellation after learning has started
After you start lessons, you may stop using the programme at any time. Stopping use does not automatically create a refund right beyond the 7-day refund eligibility rules.
We do not charge recurring fees for standard individual enrolments, so there is no ongoing billing to cancel after the one-time purchase.
4. How we process cancellations
Email support@dpocertification.org with subject “Cancellation request”, your account email, programme name, and PayU txnid. We will confirm within three (3) business days and revoke future access where appropriate.
5. Our right to cancel
We may cancel an enrolment and refund (or refuse access) if payment fails, fraud is suspected, terms are violated, or the programme is discontinued. Where we cancel for reasons other than your breach, we will provide a proportionate refund.
6. Contact
Proprietor / legal name (as per PAN): Arpit Garg
Trading name: DPOCertification.Org
Email: support@dpocertification.org
Privacy: privacy@dpocertification.org
Grievance: grievance@dpocertification.org
Mobile: +91-8800191621
Corporate Office: ETHEREA, ALPHATHUM PARK, TOWER-B, 24th–26th Floor, Sector 90, Noida
Uttar Pradesh 201304
Website: https://www.dpocertification.org
This document is provided for transparency regarding DPOCertification.Org's Platform operations. It is not a substitute for organisation-specific legal advice under the DPDP Act.

